The weight is different for each of our products. The weights vary between 15.2lb (6.9kg)-29.8lb(13.54 kg) for trikes, 4.3lb (1.95kg)-26.2lb (2.8kg) for scooters and the Activity Center weighs 29.8lb (13.54kg)
The dimensions are different for each of our products. They vary between L78*W48*H100cm (L38.2*W40*H97.4 inch) to L78*W40*H97.4cm (L30*W15.75*H38.3 inch).
The first time you use your trike, give your parent handle a stronger pull upwards. The silver pin should pop out, then you will be able to lock the handle in place. This step-by-step video should help: https://www.youtube.com/watch?v=fP8tBylBuL4&...
Yes, it is most definitely normal, the parent handle is designed to move a bit to allow the trike to be folded. Our trikes have been tested by “Intertek” and are approved for safety.
The steering of the STR models is designed to be smooth and simple. If yours is anything less than that, please contact our friendly customer experience team by going to "support" and choosing" contact us". We will be happy to help resolve any issue.&...
Remove the back wheel, strengthen the bolts you will find on the red braking mechanism very gently, and put the wheel back on. The brakes will operate smoothly.
The Rain Cover is designed to fit any smarTrike with a canopy. As long as the sunshade is on, the rain cover will fit your trike.
Please contact our costumer service by filling the form on the contact us page
A fully folded smarTrike does fit in the carry-on baggage storage compartment on many flights, however, we recommend you speak with your airline directly to confirm their regulations as they can often vary from company to company.
All smarTrike products meet all European Regulatory Requirements and safety standards, among them EN 71-1, EN 71-2 and EN 71-3. All smarTrike products are tested by the laboratories of Intertek, which serves as our Notified Body in Europe and the UK...
The maximum weight limit for our classic trikes is 38lbs or 17kg.
The maximum height of our parent handle is 40 inches or 102 centimeters.
We invite you to take a look at the accessories we offer that are listed on our website, however accessories such as our 'Buddy Board,' 'Rain Cover' and 'Accessory Kit' are specifically for our STR line of tricycles. We do not offer the option to mix...
The smarTrike wheels are made of EVA. EVA is extremely lightweight and requires little to no maintenance. EVA wheels are perfect for strolling around without having to worry about getting a flat tire!