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Shipping & Returns

We currently ship to the following countries: United Kingdom, Czech Republic, Denmark, France, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Poland, Spain (not including the Canary Islands) and Bulgaria. Shipping to Bulgaria is not free for orders over £79.99, and you will be charged for the shipping during checkout. If your country isn't listed please contact us at smartrike.co.uk/support/ we might be able to ship it anyway.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
You may return new, unopened items within 30 days of delivery for a full refund. 

In the event the item was opened yet not assembled, you can also return it, as long as it is still in the same new condition with all the packing materials and literature included.

When returning an item as a result of a "change of heart", the return shipping will be paid by the customer. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc..).

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